Orders are prepared in our Brussels atelier within 3–5 business days.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery times vary depending on your location and shipping method selected at checkout.

Estimated delivery times once dispatched:

• Belgium: 1–2 business days
• France, Luxembourg and the Netherlands: 3–5 business days

Please note that shipping times may vary during launch periods or holidays.

If for any reason you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.

To be eligible for a return, items must:

• be unworn
• be unwashed
• have all original tags attached
• be returned in their original condition

To request a return, please send an email to: contact@billybrussels.com

Return shipping costs are the responsibility of the customer unless the item is defective.